Q1: How to Order?
Q2: How to use Cart?
Q3: How to log in?
You can log in through:
• Your email
• Google +
Q4: Where's my order?
Q5: Do I have to create an account to shop with you?
You can place your order with us without having an account. But if you make an account with us, it will allow you to order easily without having to fill in your details every time you shop with us.
You will also receive benefits such as order tracking, regular updates about offers and discount codes.
Q6: Do I have to order online?
Q7: How do I know that my order has been placed?
Once you've placed your order, you will receive an order confirmation email containing your order number.You will also receive a confirmation call from our team shortly.
Once our team has procured your order from the distributor you will receive a second email to updateyou when your order is on its way to you.
Lastly, when your parcel is dispatched, we will send a third email to you.
If an email does not appear to have been received, please check your spam folder.
Q8: Can I make changes to my order?
Q9: Can I cancel my order?
Q10: Can I get a refund if the price has changed since I ordered it?
Q1: How can I pay for my order?
We accept the following payment methods:
• Cash on Delivery
Q2: Can I pay in installments?
Q3: Are the prices on the website negotiable?
Q1: How can I find out more information about a product?
Q2: What if my desired product is out of stock?
Q3: How can I set a notification update?
Q4: What is the procurement process?
Q1: Where do you deliver to?
Q2: Do you deliver outside Pakistan?
Q3: How much does delivery cost?
Q5: What time will my delivery arrive?
Q6: What if I am not available when my parcel is delivered?
Our delivery team will always call you before delivering and confirm your availability.
If it’s delivered by a courier company, they may leave the parcel with a guard or neighbor.
If not, they will leave a card saying they tried to deliver and instructions on how to contact them for rescheduling your package delivery.
Q7: Will a signature be needed for my delivery?
Q8: Can you deliver to a different address than my billing address?
Q9: What if my parcel does not arrive?
We ask if you could patiently wait up to 4-8 working days after the promised delivery date to receive your parcel in case of a delivery delay, but we will do our best to get your parcel to you as fast as we can.
If you have still not received your order after this time, please contact us stating your order number and we will solve this issue as soon as possible.